REFUND POLICY

Our refund policy was last updated on February 1, 2023. If you are not completely satisfied with your purchase, you have 30 days to return it for a full refund to your original payment method.

Within two weeks of receiving the item(s) and, if necessary, any packaging, a refund will be applied to the payment card account. Please be aware that your bank may take up to 14 days to credit your account. During the refund process, you may incur bank charges for which we are not liable or responsible.

Costs associated with a return Your item must be in the same condition as when you received it—unworn or unused, with tags attached, and still in its original packaging—to be eligible for a return. You’ll also need the purchase confirmation or receipt.

No restocking fee (If returned within 30 days of receipt, we do not charge a fee for stock items).

You can get in touch with us at contact@modernmodmuse.com to begin a return. Please keep in mind that returns must be sent to the following address:

We will send you a return shipping label and instructions on where and how to send your package if your return is accepted. We will not accept items returned without first receiving a return request.

Please get in touch with us for any inquiries or questions:

• Address:
  28-07 Jackson Ave, Long Island City, NY 11101, USA
• Time Support:
  Mon – Fri: 9:00 am – 5:00 pm, Sat-Sun: 9:30 am – 4:00 pm , GMT -8
  
• Email: contact@modernmodmuse.com
  
• Phone: +1 469-237-7211